Refund and Returns Policy

Refund & Cancellation Policy

Thank you for shopping with Aangadi.com. We strive to provide high-quality organic products and ensure customer satisfaction. Please read our refund and cancellation policy carefully before making a purchase.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

Company: Refers to Aangadi.com, Tamil Nadu, India.
Goods: Products available for sale on our website, including organic rice, fruits, vegetables, snacks, oils, millets, and other items.
Orders: A request placed by you to purchase goods from us.
Service: Refers to the Aangadi.com website.
Website: www.aangadi.com
You: The customer accessing or using our service.

Order Cancellation by Customers

You may cancel your order within a limited time after placing it, before it is processed or dispatched.

Once the order is shipped, cancellation will not be possible.
Perishable items such as fruits, vegetables, and fresh products cannot be canceled once packed for delivery.
To cancel an order, please contact us immediately:

Email: sales@aangadi.com
Website: www.aangadi.com/contact-us

Cancellation by Aangadi

We reserve the right to cancel any order due to:

Product unavailability
Quality issues
Pricing or technical errors
Suspected fraudulent transactions

In such cases, a full refund will be processed promptly.

Refund Policy

We offer refunds under the following conditions:

If you receive damaged, defective, or incorrect products, you must inform us within 24 hours of delivery with photo/video proof.
After verification, eligible refunds will be processed within 5–7 business days using the original payment method.

Conditions for Returns

To be eligible for a return:

The product must be unused and in original packaging
The request must be made within the specified time

Non-Returnable Items

Due to the nature of our products, the following items cannot be returned:

Perishable goods (fruits, vegetables, fresh items)
Opened or used food products
Items damaged due to improper handling after delivery
Customized or special-order products

Return Process

If your return is approved:

You may be required to send the product back or allow pickup (if available)
Customers may be responsible for return shipping costs

We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.

Refund Processing

Refunds will be issued only after verification of the returned product (if applicable)
The amount will be credited via the original payment method
Delivery charges (if any) are non-refundable unless the error is from our side

Contact Us

If you have any questions about our Refund & Cancellation Policy, please contact us: